Return Policy

We stand behind the quality of our products so you can buy from us with confidence. However, if something doesn't work out, we will do our best to make it right!

For our NEW boutique items collection, returns are accepted for Store Credit or Exchange (based on availability) within 14 days. Original shipping fee and return shipping cost are non-refundable.

Our Preloved Collection Items will be FINAL SALE. We only sell excellent used condition or New items from this collection. Accessories are also FINAL SALE (does not include shoes) of course if you find issue with quality of our product, please contact us immediately.

n order to Exchange or Return an item, you must email us at with your order number and details about the product you would like to return. We will respond quickly with instructions. Please do not send back items without first receiving return instructions from us.

Items must be returned in original condition with receipt. Items that are new with tags should be returned unused with their original tags attached.

Love & Lace Collective, LLC is not responsible for lost or stolen packages. We also send to the address you provide that you provide at checkout. Please make sure the address you wish to send it to is correct upon paying invoice! We will not cover costs for re-shipping to correct address.